Dear Immortelle Beauty Customers,
We would like to make clear that our business Immortelle Beauty, based in Trinidad and Tobago, which sells beautiful locally made bath and body products is in no way affiliated with any company that advertises and sells the following products on Facebook or other avenues on the internet:
- Immortelle Youth Defying Moisturizer
- Immortelle Allure Revitalizing Eye Serum
While our business and brand is named Immortelle Beauty, none of our products carry the name Immortelle.
We understand that this business or businesses offer free samples to customers and once they enter their credit card information, unbeknownst to them lock them into a subscription arrangement where they then charge the customer’s card monthly. Again, we are in no way affiliated with this company. We are a small company based in the Caribbean and we understand that this business or businesses ship from Arizona in the US.
If you have come to our page and believe you have been charged by this company or companies, we urge you to call your bank immediately to see if they have any contact information from the company that has charged you.
For US based customers you can also make a report to the FTC (Federal Trade Commission) online using this link: https://www.ftccomplaintassistant.gov/#crnt&panel1-1
Here’s some more information on this type of scam:
Immortelle Beauty Team