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ORDER PROCESSINGAll orders are processed within 2-4 business days of order placement. This includes local Trinidad & Tobago orders which have selected the Local Pickup Option.
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LOCAL PICKUPFor customers selecting Local Pickup as their option, you will receive an email when your order is complete to coordinate collection.
Local Pickup does not carry a cost.
You will be able to elect to pickup your order at the Immortelle Beauty Bar, at 112-114 Picton Street (between Marli Street & the Queens Park Savannah), Port of Spain.
If you have any questions about your Local Pickup order please email orders@immortellett.com or reach out to us via our social media platforms.
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LOCAL SHIPPINGAll Two Day Courier orders are shipped via TTPost Trackpak Courier. Once the order has been released for shipping a tracking number will be sent to you via email.
Two Day Courier shipping - $5.00 USD
If you have any questions about your Two Day Courier order please email orders@immortellett.com or reach out to us via our social media platforms.
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INTERNATIONAL SHIPPINGInternational orders are shipped via DHL. Please allow 2-10 days to receive international orders.
International shipping rates are flat fees based on location:
CARIBBEAN REGION - $6.99 USD
USA/ CANADA - $8.99 USD
REST OF WORLD - $10.99 USD
Once the order has been released for shipping a tracking number will be sent to you via email.
If you have any questions about your international order please email orders@immortellett.com or reach out to us via our social media platforms.
